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You can't enroll to become a Beauty Associate outside the USA. You can purchase wholesale product.
Terms and Conditions
1. Introduction
This website is operated by Celesty. Throughout the site, the terms “we”, “us”, and “our” refer to Celesty. The utilization of our website is governed by these terms and conditions (the “Terms”), as amended from time to time. These Terms, along with any additional terms, conditions, or disclaimers found within our website, should be read in conjunction. We urge you to thoroughly review the Terms. These apply to all users of our website, including, but not limited to, browsers, customers, merchants, vendors, and content contributors. By accessing and using this website, you acknowledge and consent to adhere to these Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not permitted to access our website, use any services, or place orders.
2. Use of Our Website
You commit to using our website for lawful purposes and in compliance with all intellectual property and privacy laws. By accepting these Terms, you confirm that you are of legal age in your jurisdiction and have the capacity to form a binding contract. You must not use our website for any illegal or unauthorized activities, nor interfere with our website’s network or security features, or try to gain unauthorized access to our systems. You agree to provide accurate personal information and to promptly update such information as necessary. We will use your information in accordance with our Privacy Policy.
3. General Conditions
We reserve the right to refuse service, modify or discontinue any aspect of the website at our discretion, without notice. Additional rules or limitations may be applied to the use of our website. By continuing to access our website, you accept any modifications to the Terms. We are not liable for any changes or discontinuation of our website or any services, content, features, or products offered through it.
4. Products or Services
All purchases are subject to product availability. We may limit or cancel quantities, or restrict sales to certain individuals or geographic areas. Prices are subject to change without notice and are quoted in U.S. dollars. We reserve the right to refuse orders and to cancel any false or fraudulent orders. Product colors and designs may vary slightly from their presentation on our website.
5. Links to Third-Party Websites
Links to external websites are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of these external sites. Your use of external links is at your own risk.
6. User-Generated Content
You are responsible for any content you post on our website and must ensure its legality and respect for intellectual property rights. We may use, edit, or distribute any content you submit. You are prohibited from posting content that infringes on proprietary rights, is unlawful, abusive, or contains malware. We reserve the right to remove objectionable content.
7. Your Personal Information
Refer to our Privacy Policy for details on our data practices.
8. Errors and Omissions
We are not responsible for errors, inaccuracies, or omissions on our website and reserve the right to correct them and to change or update information at any time.
9. Disclaimer and Limitation of Liability
Use of our website is at your own risk. We do not guarantee uninterrupted access or error-free operation. We are not liable for any damages related to the use of our website. Liability may be limited as per applicable law.
10. Indemnification
You agree to indemnify us against any claims or damages arising from your use of our website or violation of the Terms.
11. Entire Agreement
These Terms represent the entire agreement between you and Celesty regarding your use of our website.
12. Waiver
Failure to enforce any part of these Terms does not constitute a waiver of our rights.
13. Headings
Headings are included for convenience only.
14. Severability
If any part of these Terms is deemed unenforceable, the remaining provisions remain in effect.
15. Governing Law
Disputes are governed by the laws of the State/Province of FL and are subject to the exclusive jurisdiction of its courts.
16. Contact Information
Questions or concerns should be directed to support@celesty.com.
CANCELLATION POLICY
1. Online Cancellation
You may cancel your policy via your Celesty account.
2. Cancellation via Beauty Associate
Contact your Beauty Associate for cancellation assistance.
3. Email Cancellation
Cancellation requests must be submitted at least five business days prior to the next processing date. Email the completed cancellation form to support@celesty.com.
4. Phone Cancellation
Call Celesty Support at +1 (833) 999-2353.
REFUND POLICY
RETAIL CUSTOMER GUARANTEE
To provide a clear and fair procedure for returning products purchased from Celesty, ensuring Beauty Associate and customer satisfaction and trust.
This policy is applicable to all Beauty Associates and customers who purchase products from Celesty.
1. Full Refund (0-30 Days)
- Beauty Associates and customers are eligible for a 100% refund for products returned within 30 days of the purchase date.
2. Partial Refund (31-90 Days)
- For products returned between 31 and 90 days following the purchase, customers will receive a 50% refund and the products that are returned should not show excessive signs of use.
Refunds exclude shipping and handling charges. You bear the cost and responsibility for returning items. Contact us for status inquiries or to report defective products.
RETURN POLICIES
- To initiate a return, contact our Customer Service and open a ticket.
- Provide necessary details such as order number, purchase date, and return reason.
- Securely pack and send approved returns to the provided address.
- Refunds, processed in the original payment method, are issued within 10 business days post-receipt.
Exceptions:
- Refunds may be adjusted or denied for items showing significant wear.
- Promotional or limited-time offer products may be subject to specific return policies.
Return Shipping:
- The customer or Beauty Associate bears return shipping costs unless due to product defect or Celesty error.
SHIPPING AND HANDLING POLICY
Subject to availability all products will be shipped by USPS or another similar service within approximately 7- 10 business days of receipt of payment. Payment for products shall be made at the time of order.
Order Tracking
Tracking information will be provided when available.
Back Orders
Partial shipments will be sent for back-ordered items at no additional shipping cost.
Damaged Items
If there is any damage to the packaging on delivery, please contact us immediately at +1 (833) 999-2353 or via email at support@celesty.com
Questions
If you have any questions about the delivery and shipment or your order, please don't hesitate to contact us at +1 (833) 999-2353 or via email at support@celesty.com
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